Medechat Pricing

Pricing for Vet Practices

Medechat has researched the most stable platform to provide consistent, reliable video quality for online consultations - and it’s AVA and Vet Board compliant in all Australian states. It also validates a bona-fide VCPR (or VOP in Victoria) no matter where you practice in the world.

Pet Owner with sick Dog Medechatting with Vet

Initial Set-up Fee


(includes 10% gst and merchant fees)

Our team will get your practice set up on the Medechat platform.

No contract, opt out at any time.

Includes all feature upgrades, technical support and marketing materials.

Pet Owners on holiday with sick Dog Medechatting with Vet

Per User Fees


Unlimited Practice Manager, Vet and Vet Nurse Users for FREE

The Medechat Platform Pricing

Medechat Fees


per month

(includes 10% gst and merchant fees)

Discounts apply for IVA and CenSational members.

Includes Medechat platform and prescription templates.

Per consult and prescription fees apply.

Why use Medechat for tele-health appointments?

Vet Board Compliant Icon

Vet Board Compliant

Medechat is AVA and Vet Board compliant. It also validates a bona-fide VCPR (or VOP in Victoria) no matter where you practice in the world.

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Flexible Features

Your pet owners can book an appointment the same way they book a face to face consult, fitting into your current workflow simply and easily.

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Inclusive Consults

Medechat allows you to assist remote patients and those that can't get to the practice or instances where an in person consult isn't necessary.

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Utilise your Vet Nurses

Medechat gives your vet nurses an opportunity to utilise their skill and training effectively making your practice more efficient and profitable.

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Pet owners will love it

They'll love the convenience of having access to professional advice when they need it, from their usual vet, that is stress free for their pets.

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Medechat is Independent

Medechat is wholey Australian and independently owned and run. We are not affiliated with any insurance companies or suppliers of pet products.

Does your practice need after hours support?

Divert your after hours calls to VetCheck 24/7, the vet nurse triage service trusted by veterinary practices across Australia and New Zealand.

Let the highly experienced VetCheck 24/7 Vet Nurses triage your calls. They'll either resolve the issue themselves, divert your client to a video consult with a VetCheck 24/7 Vet or refer them to your chosen emergency clinic. Practices use this service for holiday cover, busy periods and out of hours advice. Call summaries and exam notes are sent back to you and all follow ups are also referred back to your practice. Let our Vet Nurses work for you with the VetCheck 24/7 service.

It’s like having vet nurses on staff 24 hours, 7 days.

The Medechat telehealth platform is included when you sign up to the VetCheck 24/7 service. Pricing for the VetCheck 24/7 service varies depending on your practices level of use.

Pet Owner on Phone to VetCheck 24/7 vet nurses on call

Our Partners

We are adding new partners everyday to bring you the very best veterinary products and special offers available. We are pleased to be partnering with the following organisations and companies.

Explore or Partners

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