Give your clients a stress free way of getting initial veterinary advice, dental checkups or post surgery or behavioural consults.
Medechat telehealth platform was developed to help reduce a lot of the pressures encountered as a working vet or clinic owner and increase vet retention and recruitment - and it’s Vet Board compliant.
Your vets can work flexibly and talk to clients from home or the surgery, perfect for triage and general advice. Imagine being able to talk through a pets discharge with the owner at a quiet time during the day, making pick up time fast and stress free.
Schedule video consultations at any time that suits the practice workflow. Staff can work from home at times that are more convenient for them. Available appointment times and consultation types are managed by you.
The Medechat button on your practice website allows previously registered pet owners at your practice to easily schedule video consults with your vets. Vet and pet owner receive a text or email confirming the time.
At the scheduled time, the consulting vet and the pet owner join the session. The pet is examined by the Vet during the video chat. Payments are made securely through the platform before the consultation.
The pet owner is emailed a summary and a follow up appointment is made if required in-clinic or via Medechat. The vet can also issue prescriptions quickly and easily.
Vet history and pet owner notes are saved in Medechat and are e-mailed back to the practice admin for attachment or copy into the patient file in your PMS. The video consultation is recorded and archived.
A video consultation can never replace a hands-on examination of an ill or injured pet, but it can be useful for assessing remote patients, triage after hours as well as dental, behaviour, skin and post surgery consultations.
Medechat is AVA and Vet Board compliant. It also validates a bona-fide VCPR (or VOP in Victoria) no matter where you practice in the world.
Your pet owners can book an appointment the same way they book a face to face consult, fitting into your current workflow simply and easily.
Medechat allows you to assist remote patients and those that can't get to the practice or instances where an in person consult isn't necessary.
Medechat gives your vet nurses an opportunity to utilise their skill and training effectively making your practice more efficient and profitable.
They'll love the convenience of having access to professional advice when they need it, from their usual vet, that is stress free for their pets.
Medechat is wholey Australian and independently owned and run. We are not affiliated with any insurance companies or suppliers of pet products.
Medechat has researched the most stable platform to provide consistent, reliable video quality for online consultations - and it’s AVA and Vet Board compliant in all Australian states. It also validates a bona-fide VCPR (or VOP in Victoria) no matter where you practice in the world.
(Includes 10% gst)*
Our team will get your practice set up on the Medechat platform.
No contract, opt out at any time.
Includes all feature upgrades, technical support and marketing materials.
*Merchant fees apply.
Unlimited Practice Manager, Vet and Vet Nurse Users for FREE
(Includes 10% gst)*
Discounts apply for IVA and CenSational members.
Includes Medechat platform and prescription templates.
Per consult and prescription fees apply.
*Merchant fees apply.
Divert your after hours calls to VetCheck 24/7, the vet nurse triage service trusted by veterinary practices across Australia and New Zealand.
Let the highly experienced VetCheck 24/7 Vet Nurses triage your calls. They'll either resolve the issue themselves, divert your client to a video consult with a VetCheck 24/7 Vet or refer them to your chosen emergency clinic. Practices use this service for holiday cover, busy periods and out of hours advice. Call summaries and exam notes are sent back to you and all follow ups are also referred back to your practice. Let our Vet Nurses work for you with the VetCheck 24/7 service.
The Medechat telehealth platform is included when you sign up to the VetCheck 24/7 service. Pricing for the VetCheck 24/7 service varies depending on your practices level of use.
We are adding new partners everyday to bring you the very best veterinary products and special offers available. We are pleased to be partnering with the following organisations and companies.
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